What are the Benefits of 24/7 Call Center Service for Your Business

Do you have a high volume of calls but have yet to figure out how to handle them? Enhance your business communication using the best telephone answering service around you. Tel-Us offers quality 24/7 call center solutions to handle all business interactions with your client. Our professional agents are available round the clock to deliver the best call center services.

Why Your Business Needs a 24/7 Call Center to Meet Customers’ Expectations.

You need an emergency call center for many reasons if you want to satisfy your customers and potential clients, get more sales, and multiply your profit. Here are some reasons you should consider one for your business.

Customers Expect Your Business to Be Accessible

Limited access to your customer support line is no longer acceptable today, as many people will want to access you anytime. Therefore, you must have a call center that operates 24 hours to respond to your customers at any time.

Customers Expect High Responsiveness

Customers will feel more comfortable doing business with you when they know you will respond to their call, regardless of the call time. Tel-us call agents will answer all phone calls and will make your clients feel valued and appreciated.

Customers Want Your Support Service to Be Global

If your business sells to a global market, you will likely get calls from people from different regions and time zones. You need to make customers from other regions feel valued as your local customers. The 24-hour call center is the solution to make your business grow globally with success and peace of mind.

Customers Want to Be Your Priority

Besides having a great customer service experience, clients want their welfare to be your priority. They care greatly about when and how you respond to their inquiries and complaints. They want to feel important and expect you to provide instant support services regardless of the time.

Tel-us is Award-Winning Telephone Answering 24/7 Call Center

Most customers want a swift and seamless communication process during a business deal. For this reason, small businesses must look for reliable means to answer customer calls, regardless of the time. With Tel-Us, you can improve your communication process with your customers and potential clients. Our 24/7 call center solution is available to ensure your customers are not left hanging no matter the time they call. We can also help you with appointment setting, seminar registration, webchat, and email response. Get a $50 discount when you sign up with us today.

testimonialsWhat our customers have to say

Having used several answering services with different companies through the years, Tel-Us has exceeded expectations. The majority of our customer response is over the phone and we needed a reliable service to handle the ups and downs of a new direct response company. Tel-Us has had no problem delivering. Additionally, their defining attribute is ...

Ryan MillerKumato Labs

You are all so wonderful!!! Many thanks for the wonderful note and for always taking such good care of us!!! Sending our best to all of you!!! Felice & Roger

Felice FreemanInfectious Awareables

My best decision in my advertisement dollar was to hire Tel-Us to handle my incoming calls and secure my customer service by having someone answer all my calls 24 hours a day. I recommend Tel-Us to anyone who wants to secure a return on their advertising dollar.

Santos Lozoya Century 21 Community

Tel-Us Answering Service has been working with us since 2001. Their employees are prompt, efficient as well as courteous. It is a pleasure working with them. We look forward to the future with Tel-Us.

– Angela C. Herndon, SUPERVISORRECRUITMENT DEPARTMENT

We've been working with Tel-Us since 2002. Stacy, Cheryl and the rest of the crew have been a pleasure to work with and we\'d highly recommend their services to anyone looking for a World Class call center. Tel-Us has always knocked one out of the park for us.

Dave Perron & Brad SondeckerProstate Cancer Foundation and Home Run Challenge

The Why, What & How

Why we exist - Our Purpose

Tel-Us Call Center exists to make a difference in people’s lives by delivering professional and efficient services to a wide range of individuals and companies, making valuable human connections one call, text, email or chat, at a time. We are here for our customers 24 hours a day, 7 days a week, 365 days of the year. As a result, our clientele can effectively serve their customers, grow their business and connect in a meaningful way to improve lives, achieve goals and never miss a connection.

What we do

Tel-Us Call Center answers calls, texts and emails. We take traditional messages, place orders, dispatch emergencies, complete forms, links to web pages, utilize customer’s online portals, and grow our services to meet the needs of our customers. Every account is customized to fit our client’s needs. We provide professional service in a personalized manner when you are not available or 24/7/365.

How we do what we do

Our staff consists of caring people who are trained to make every call, text or email count. With over 40 years in the business of answering calls, taking messages, dispatching emergencies, placing orders, and handling customer service, we understand how to help each of our customers. Our role is to customize each account to fit your needs, utilize technology in conjunction with our great team of people, and train everyone to take care of your callers as you would. We hire great people and offer both Spanish & English to your callers, ensuring they get what they need.