Los Angeles-Based 24-Hour Call Centerwith Industry-Leading Solutions

Tel-Us 24-hour Call Center goes beyond just professional telephone answering. One of the main reasons’ our 24-hour call center goes beyond professional telephone answering. One of the main reasons’ clients choose Tel-Us is because of our ability to effectively handle a range of call responses. As part of a network of quality call centers, our Los Angeles headquarters is well-equipped to deal with your calls professionally and cost-effectively, no matter your anticipated call volume. Our live answering services are available 24/7/365. Whether your business or clients are in Glendale, Santa Monica or across the United States, our solutions can work for you.

Our staff is here to take orders, provide ad response, register callers for an event, answer odd or frequently asked questions, provide comfort, walk consumers through websites, communicate via webchat, answer emails off your website, make appointments, take donations or pledges for your cause, and much more. Our virtual receptionists are also available to provide bilingual answering solutions. We are here for you in any way we can lend support.

Nationwide Call Handling Service from Our Award-Winning Outsourced Call Center

At Tel-Us, our award-winning outsourced call center customizes our packages specifically to meet the needs of each of our partners—person, business, or corporation. We are here to be your full-time, peak-time, and after-hours call handling service. We partner with you to help grow your business and work diligently to assist with sales, enhance customer loyalty, and reduce costs for small, mid-size, and enterprise-level companies. Helping you achieve your goals is what we aim to do.

Whether your business is retail, service, medical, legal, financial, real estate, catering, property management, plumbing, IT, or market research, Tel-Us takes care of your calls in a professional, prompt, and reliable manner. Our staff becomes your staff. Your callers become ours. Let us handle all your calls. Complete our online Inquiry Request form or give us a call today. We are here to handle all your calls.

testimonialsWhat our customers have to say

Having used several answering services with different companies through the years, Tel-Us has exceeded expectations. The majority of our customer response is over the phone and we needed a reliable service to handle the ups and downs of a new direct response company. Tel-Us has had no problem delivering. Additionally, their defining attribute is ...

Ryan MillerKumato Labs

You are all so wonderful!!! Many thanks for the wonderful note and for always taking such good care of us!!! Sending our best to all of you!!! Felice & Roger

Felice FreemanInfectious Awareables

My best decision in my advertisement dollar was to hire Tel-Us to handle my incoming calls and secure my customer service by having someone answer all my calls 24 hours a day. I recommend Tel-Us to anyone who wants to secure a return on their advertising dollar.

Santos Lozoya Century 21 Community

Tel-Us Answering Service has been working with us since 2001. Their employees are prompt, efficient as well as courteous. It is a pleasure working with them. We look forward to the future with Tel-Us.

– Angela C. Herndon, SUPERVISORRECRUITMENT DEPARTMENT

We've been working with Tel-Us since 2002. Stacy, Cheryl and the rest of the crew have been a pleasure to work with and we\'d highly recommend their services to anyone looking for a World Class call center. Tel-Us has always knocked one out of the park for us.

Dave Perron & Brad SondeckerProstate Cancer Foundation and Home Run Challenge

The Why, What & How

Why we exist - Our Purpose

Tel-Us Call Center exists to make a difference in people’s lives by delivering professional and efficient services to a wide range of individuals and companies, making valuable human connections one call, text, email or chat, at a time. We are here for our customers 24 hours a day, 7 days a week, 365 days of the year. As a result, our clientele can effectively serve their customers, grow their business and connect in a meaningful way to improve lives, achieve goals and never miss a connection.

What we do

Tel-Us Call Center answers calls, texts and emails. We take traditional messages, place orders, dispatch emergencies, complete forms, links to web pages, utilize customer’s online portals, and grow our services to meet the needs of our customers. Every account is customized to fit our client’s needs. We provide professional service in a personalized manner when you are not available or 24/7/365.

How we do what we do

Our staff consists of caring people who are trained to make every call, text or email count. With over 40 years in the business of answering calls, taking messages, dispatching emergencies, placing orders, and handling customer service, we understand how to help each of our customers. Our role is to customize each account to fit your needs, utilize technology in conjunction with our great team of people, and train everyone to take care of your callers as you would. We hire great people and offer both Spanish & English to your callers, ensuring they get what they need.