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Tel-Us Call Center, Inc. - Logo

Virtual Office and Mail Servicesin Los Angeles

Tel-Us Call Center understands that while many small business owners prefer the flexibility of working from home, they may also need the benefits of a physical office. Business professionals, who frequently travel, are often also faced with this same dilemma. That’s why our virtual office services provide a convenient and cost-effective solution. You’ll enjoy the perks of a physical office without the rent, maintenance, or additional overhead costs. Our office is in Los Angeles, and conveniently accessible from the San Gabriel Valley, San Fernando Valley, Beverly Hills, Santa Monica, Glendale, Beverly Hills, Irvine, and more.

Say farewell to the days of fighting for table space at your local coffee shop or holding client meetings amongst chatty neighbors and unreliable Wi-Fi. Our professional conference room is readily available for your next face-to-face meeting. Tired of having your legitimacy questioned because of a P.O. Box address? Impress your clients with our reputable Los Angeles address instead. We also offer a variety of mail services including mail forwarding and package pickup. No matter what you need, our office becomes yours whenever you need it.

Our Wide Range of Virtual Office Services Include:

  • Office suite mailing address – We give you the option to use our Los Angeles, California address. It is a complete address with a suite number, not a P.O. Box. Mail forwarding is also available here.
  • Conference room – You are welcome to make use of our conference room if you choose. This is perfect for those working from home or companies looking to reduce overhead costs.
  • Mail and package pickup and deliver – You no longer need to rearrange your schedule just to catch the UPS truck.
  • Professional reception service – We will always have someone to warmly greet and welcome your guests for business meetings.

Convenient and Cost-Effective Virtual Receptionists Available Nationwide

At Tel-Us, we know that response time is critical. Our virtual receptionists provide the cost-saving benefits of automated call handling while giving your callers the security and comfort of a live operator 24-7. We’ll greatly improve your response time and reduce employee costs at a price to fit any budget. Even though our office is in Los Angeles, our services are available throughout the United States.

Our virtual reception service gives your callers the option of going through an automated series of questions or pressing “0” to speak directly with our live receptionists.

This is beneficial for emergency or urgent calls, as well as product ordering, job applicant screening, radio contests, registrations, medical help, legal calls, and more. Our highly-trained virtual receptionists kindly greet and professionally answer all your callers’ queries—your customers will believe we work directly in your office. No matter where your business is, Tel-Us is committed to helping your business grow. Get in touch with us today to learn more and see how we can best help you. 

testimonialsWhat our customers have to say

Having used several answering services with different companies through the years, Tel-Us has exceeded expectations. The majority of our customer response is over the phone and we needed a reliable service to handle the ups and downs of a new direct response company. Tel-Us has had no problem delivering. Additionally, their defining attribute is ...

Ryan MillerKumato Labs

You are all so wonderful!!! Many thanks for the wonderful note and for always taking such good care of us!!! Sending our best to all of you!!! Felice & Roger

Felice FreemanInfectious Awareables

My best decision in my advertisement dollar was to hire Tel-Us to handle my incoming calls and secure my customer service by having someone answer all my calls 24 hours a day. I recommend Tel-Us to anyone who wants to secure a return on their advertising dollar.

Santos Lozoya Century 21 Community

Tel-Us Answering Service has been working with us since 2001. Their employees are prompt, efficient as well as courteous. It is a pleasure working with them. We look forward to the future with Tel-Us.

– Angela C. Herndon, SUPERVISORRECRUITMENT DEPARTMENT

We've been working with Tel-Us since 2002. Stacy, Cheryl and the rest of the crew have been a pleasure to work with and we\'d highly recommend their services to anyone looking for a World Class call center. Tel-Us has always knocked one out of the park for us.

Dave Perron & Brad SondeckerProstate Cancer Foundation and Home Run Challenge
The Why, What & How
Why we exist - Our Purpose

Tel-Us Call Center exists to make a difference in people’s lives by delivering professional and efficient services to a wide range of individuals and companies, making valuable human connections one call, text, email or chat, at a time. We are here for our customers 24 hours a day, 7 days a week, 365 days of the year. As a result, our clientele can effectively serve their customers, grow their business and connect in a meaningful way to improve lives, achieve goals and never miss a connection.

What we do

Tel-Us Call Center answers calls, texts and emails. We take traditional messages, place orders, dispatch emergencies, complete forms, links to web pages, utilize customer’s online portals, and grow our services to meet the needs of our customers. Every account is customized to fit our client’s needs. We provide professional service in a personalized manner when you are not available or 24/7/365.

How we do what we do

Our staff consists of caring people who are trained to make every call, text or email count. With over 40 years in the business of answering calls, taking messages, dispatching emergencies, placing orders, and handling customer service, we understand how to help each of our customers. Our role is to customize each account to fit your needs, utilize technology in conjunction with our great team of people, and train everyone to take care of your callers as you would. We hire great people and offer both Spanish & English to your callers, ensuring they get what they need.