Everything About a Real Estate Answering Service You Need to Know

Are you a real estate agent looking for a cost-effective way to boost business communication? Access the best real estate answering service from a renowned call center provider like Tel-Us. We provide highly-trained and professional telephone agents to answer your business calls and take messages promptly.

How Does Our Real Estate Answering Service Work?

Below is a breakdown of how an answering service operates for a real estate agent.

Call Answering

As a reliable telephone answering service company, we provide qualified agents who help real estate agents pick up business calls. Our trained agents ensure that every customer is attended to by receiving every incoming call.

Call Routing

We assign a dedicated phone number to your account. You can redirect all your business lines to that number, or use the number as your own.

Message recording

Besides receiving calls on your behalf, our agents document every detail of the call for future reference. You will find information about the caller, the call time, and the purpose. This will help you know how to improve your real estate business.

Message Delivery

After each call, you will receive a message with details about the caller, including their phone numbers and the reason for their call. This way, you will know what is happening in your business. You can access these messages through a secure online portal, email, or text.

Call distribution

For a seamless business operation, the real estate answering service we provide helps to distribute your calls to the right person or channel. For instance, calls about making payments will be forwarded to the finance department.

Additional services

Depending on your specific business need, we offer tailored real estate telephone answering service. Tel-Us what you need and we will customize our services for you.

Tel-Us Call Center, Inc. · Real estate answering service - Call (310) 552-6000 * Tel Us

Boost Your Real Estate Business Communication With Tel-Us.

As a real estate agent, you can use a reliable telephone answering company like Tel-Us to boost your business communication. We are here to support your brand with a personalized solution that works perfectly for your business model. Our agents are trained to answer your calls professionally and provide suitable resolutions to your customers' problems. As an award-winning call center, you can rely on us to leave the best impression on your clients. We also work 24/7 to ensure you enjoy high-quality call service. Book an appointment with us today for your real estate answering service.

testimonialsWhat our customers have to say

Having used several answering services with different companies through the years, Tel-Us has exceeded expectations. The majority of our customer response is over the phone and we needed a reliable service to handle the ups and downs of a new direct response company. Tel-Us has had no problem delivering. Additionally, their defining attribute is ...

Ryan MillerKumato Labs

You are all so wonderful!!! Many thanks for the wonderful note and for always taking such good care of us!!! Sending our best to all of you!!! Felice & Roger

Felice FreemanInfectious Awareables

My best decision in my advertisement dollar was to hire Tel-Us to handle my incoming calls and secure my customer service by having someone answer all my calls 24 hours a day. I recommend Tel-Us to anyone who wants to secure a return on their advertising dollar.

Santos Lozoya Century 21 Community

Tel-Us Answering Service has been working with us since 2001. Their employees are prompt, efficient as well as courteous. It is a pleasure working with them. We look forward to the future with Tel-Us.

– Angela C. Herndon, SUPERVISORRECRUITMENT DEPARTMENT

We've been working with Tel-Us since 2002. Stacy, Cheryl and the rest of the crew have been a pleasure to work with and we\'d highly recommend their services to anyone looking for a World Class call center. Tel-Us has always knocked one out of the park for us.

Dave Perron & Brad SondeckerProstate Cancer Foundation and Home Run Challenge

The Why, What & How

Why we exist - Our Purpose

Tel-Us Call Center exists to make a difference in people’s lives by delivering professional and efficient services to a wide range of individuals and companies, making valuable human connections one call, text, email or chat, at a time. We are here for our customers 24 hours a day, 7 days a week, 365 days of the year. As a result, our clientele can effectively serve their customers, grow their business and connect in a meaningful way to improve lives, achieve goals and never miss a connection.

What we do

Tel-Us Call Center answers calls, texts and emails. We take traditional messages, place orders, dispatch emergencies, complete forms, links to web pages, utilize customer’s online portals, and grow our services to meet the needs of our customers. Every account is customized to fit our client’s needs. We provide professional service in a personalized manner when you are not available or 24/7/365.

How we do what we do

Our staff consists of caring people who are trained to make every call, text or email count. With over 40 years in the business of answering calls, taking messages, dispatching emergencies, placing orders, and handling customer service, we understand how to help each of our customers. Our role is to customize each account to fit your needs, utilize technology in conjunction with our great team of people, and train everyone to take care of your callers as you would. We hire great people and offer both Spanish & English to your callers, ensuring they get what they need.