Call Tel-Us For Outstanding Call Center Services
If you’re tired of dealing with all the phone calls in your business, please contact www.tel-us.com forreliable and cost-effective call center services. Tel-Us is here for you to manage your crisis calls, medical emergencies, service emergencies and more.
Call center services are a big need for many companies, and Tel-Us is a great choice. Why?
First, we provide complete call center services that are reliable and available 24/7. Outsourcing your call center needs can cut your overhead expenses considerably. Remember, the cost of hiring full-time employees with benefits is getting costlier. And handling your own PR department is a major expenditure. Outsourcing your call center and HR needs makes economic sense.
Second, in the 2012 US economy, we still are confronted with the challenges of COVID-19, and missing vital telephone calls is bad for business. If you miss one critical call, who knows how much business that might cost you. Our many happy customers know that our call center staff is always available to take calls. Our team will inform you right away if a business-critical call comes through.
Third, our company practices a triage system that determined what a vital or emergency call is, based on your criteria. Our staff will never bother you with a phone call unless it is vital, according to what you tell us.
We think Tel-Us is the company you should hire for inbound call services because it has been shown that customers want a better customer service experience. A recent customer survey found that 60% said they would no longer do business with a company after a bad customer service experience. You do not want to lose business today, so make sure your inbound call services are handled professionally.
Our telephone support staff speak Spanish and English and are familiar with callers with limited English. The cost of our bilingual staff is cheaper than what it costs to hire such a person full time.
We also have robust webchat services. Many of your customers’ needs can be handled online with webchat, which will cut down considerably on your phone calls. Our system will send every customer text to a databased and can receive texts that go to the main business telephone line.
Tel-Us is a reliable and experienced call center firm. Our customer service team takes away the hassle and stress of dealing with all your phone calls. We also can cut your overhead costs and give you peace of mind because all vital phone calls will be handled. So, please Tel-Us today to handle your call center services.
