General BusinessPersonal Service … In a Professional Manner!
We work with all types of businesses large and small. We can be their full time receptionist or just take their calls after hours, weekends and holidays. You can be in the field and have us text you every call or be at your desk and have us send you an email or connect the caller. Whatever works for you, we can setup.
We work with individuals or large companies with many people. Some general businesses we handle include but are not limited to:
- Tax Consultants & CPAs
- Realtors who are always in the field
- Consultants in any field
- Event Planners
- Service Businesses
- Etc.
We provide customized solutions for each client. The goal is to achieve successful and competent communications with your callers, while you take care of your business. Our team is dedicated to help your business flourish. For a fraction of the cost of a business hours receptionist, we provide professionalism 24/7/365. From the initial conversation where we find out how we can serve you, through the programming and set up of your account, to the training of our agents, we aim to become an integral part of your business success.
Your callers will be taken care of with a friendly greeting and a great call experience, leaving them with the right impression about you and your company. We are your team!
testimonialsWhat our customers have to say
Having used several answering services with different companies through the years, Tel-Us has exceeded expectations. The majority of our customer response is over the phone and we needed a reliable service to handle the ups and downs of a new direct response company. Tel-Us has had no problem delivering. Additionally, their defining attribute is ...
Ryan MillerKumato LabsYou are all so wonderful!!! Many thanks for the wonderful note and for always taking such good care of us!!! Sending our best to all of you!!! Felice & Roger
Felice FreemanInfectious AwareablesMy best decision in my advertisement dollar was to hire Tel-Us to handle my incoming calls and secure my customer service by having someone answer all my calls 24 hours a day. I recommend Tel-Us to anyone who wants to secure a return on their advertising dollar.
Santos Lozoya Century 21 CommunityTel-Us Answering Service has been working with us since 2001. Their employees are prompt, efficient as well as courteous. It is a pleasure working with them. We look forward to the future with Tel-Us.
– Angela C. Herndon, SUPERVISORRECRUITMENT DEPARTMENTWe've been working with Tel-Us since 2002. Stacy, Cheryl and the rest of the crew have been a pleasure to work with and we\'d highly recommend their services to anyone looking for a World Class call center. Tel-Us has always knocked one out of the park for us.
Dave Perron & Brad SondeckerProstate Cancer Foundation and Home Run Challenge
The Why, What & How
Why we exist - Our Purpose
Tel-Us Call Center exists to make a difference in people’s lives by delivering professional and efficient services to a wide range of individuals and companies, making valuable human connections one call, text, email or chat, at a time. We are here for our customers 24 hours a day, 7 days a week, 365 days of the year. As a result, our clientele can effectively serve their customers, grow their business and connect in a meaningful way to improve lives, achieve goals and never miss a connection.
What we do
Tel-Us Call Center answers calls, texts and emails. We take traditional messages, place orders, dispatch emergencies, complete forms, links to web pages, utilize customer’s online portals, and grow our services to meet the needs of our customers. Every account is customized to fit our client’s needs. We provide professional service in a personalized manner when you are not available or 24/7/365.
How we do what we do
Our staff consists of caring people who are trained to make every call, text or email count. With over 40 years in the business of answering calls, taking messages, dispatching emergencies, placing orders, and handling customer service, we understand how to help each of our customers. Our role is to customize each account to fit your needs, utilize technology in conjunction with our great team of people, and train everyone to take care of your callers as you would. We hire great people and offer both Spanish & English to your callers, ensuring they get what they need.
