Privacy Policy
Effective Date: June 27, 2026
Last Updated: June 27, 2026
Tel-Us Call Center, Inc. (“Tel-Us,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit tel-us.com (the “Website”), communicate with us, or use our services.
By using our Website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Voluntarily Provide
You may choose to provide personal information when you:
- Complete a contact form
- Request information or pricing
- Call or email us
- Schedule a consultation
- Subscribe to communications
- Apply for employment (if applicable)
Depending on your interaction with us, we may collect:
- Name
- Company name
- Email address
- Telephone number
- Mailing address
- Information contained in your messages
- Any other information you voluntarily submit
Providing personal information is entirely voluntary.
Automatically Collected Information
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time and date of access
- Referring website
- Session duration
- General geographic region
- Website interactions
This information helps us improve Website performance, security, and user experience.
Cookies and Similar Technologies
Our Website uses cookies and similar technologies to:
- Remember user preferences
- Improve Website functionality
- Analyze Website traffic
- Measure marketing effectiveness
- Enhance security
You may disable cookies through your browser settings. Some Website features may not function properly if cookies are disabled.
Depending on the technologies used on our Website, third-party analytics or advertising providers may also place cookies on your device.
How We Use Your Information
We may use your information to:
- Respond to inquiries
- Provide requested services
- Communicate with you
- Schedule consultations
- Improve our Website
- Monitor Website performance
- Prevent fraud and abuse
- Maintain Website security
- Comply with legal obligations
- Protect our legal rights
We only use personal information for legitimate business purposes consistent with this Privacy Policy.
Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties that assist us in operating our business, including:
- Website hosting providers
- Cloud service providers
- Customer relationship management (CRM) platforms
- Analytics providers
- Marketing service providers
- Payment processors (if applicable)
- Professional advisors
- Government authorities when legally required
These providers are permitted to use personal information only as necessary to perform services on our behalf.
We may also disclose information:
- To comply with applicable law
- In response to court orders or legal process
- To investigate fraud or security incidents
- To protect our rights, property, employees, customers, or the public
- In connection with a merger, acquisition, restructuring, financing, or sale of assets
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Maintain business records
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
Data Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our Website is intended for adults and business users.
We do not knowingly collect personal information from children under 13 years of age in compliance with the Children’s Online Privacy Protection Act (COPPA). If we become aware that personal information has been collected from a child under 13, we will promptly delete such information.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
- Know what personal information we collect
- Request access to your personal information
- Request correction of inaccurate personal information
- Request deletion of personal information (subject to legal exceptions)
- Request information regarding categories of information collected
- Request information regarding categories of third parties with whom information is shared
- Not be discriminated against for exercising your privacy rights
We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.
To exercise your California privacy rights, please contact us using the information provided below.
Analytics
We use third-party analytics services to better understand how visitors use our Website and to improve its performance, functionality, and user experience. These services may collect information such as your IP address, browser type, device information, pages visited, time spent on the Website, referring websites, and interactions with our content.
The information collected is generally aggregated and used to analyze Website traffic, identify trends, measure the effectiveness of our marketing efforts, and improve our services. Analytics providers may use cookies or similar technologies to perform these functions.
You can control or disable cookies through your browser settings; however, doing so may affect certain Website features and functionality.
Google reCAPTCHA
To help protect our Website from spam, automated submissions, and abuse, we use Google reCAPTCHA on certain forms.
Google reCAPTCHA analyzes various information, such as your IP address, browser characteristics, mouse movements, and other interactions with the Website, to determine whether a visitor is a human or an automated program. This information is collected directly by Google and is subject to Google’s own privacy practices.
By using forms protected by reCAPTCHA, you acknowledge that your use of the Website is subject to the applicable Google Privacy Policy and Terms of Service.
Do Not Track Signals
Some web browsers offer a “Do Not Track” (DNT) setting.
Because there is currently no universally accepted standard for responding to DNT signals, our Website does not currently respond differently based on these browser settings.
International Visitors
Our Website is operated in the United States.
If you access our Website from outside the United States, your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact information available on our Website.
If you would like to request access to, correction of, or deletion of your personal information, please submit your request through our Contact page or email us using the contact information provided on the Website.
Your Consent
By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of information as described herein.